Is my credit card information safe?
When ordering from 
www.DecorationPoint.com, your credit card purchase is processed by Yahoo.com secure (SSL) eCommerce servers to encrypt the order before being getting to us.


How often do you update your products?
We update our site on a weekly basis with the newest nutcrackers as they become available from Steinbach.

Is there sometimes variation with the Steinbach Nutcrackers appearance?
Yes, Steinbach Nutcrackers are hand-crafted and some are not exactly the same during manufacturing runs at the German factory. There could be slight variations from the images online but the basic shape, style, theme, and size stay the same.

 


Can I get help looking for a specific product?
Yes, just email us at
support@decorationpoint.com for help finding anything. If there is something you’d like to see on the website let us know.

When can I expect delivery?
Most orders leave the within 3 business days after your place the order. Normal shipping times apply and depending on your location and the volume being handled by UPS at the time is usually up to 3-7 business days within the United States.

What about delivery times?
UPS Ground, 3 Day Select, Next Day Air, and 2nd Day Air shipping are all typically available. Keep in mind during Christmas volume gets very high and in order to be positive we can meet your delivery needs please email us at 
support@decorationpoint.com to make sure.

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What's your favorite German gift?

 
Decoration Point carries German collectible products from Germany such as Steinbach Music Boxes , Steinbach Nutcrackers , Steinbach Smokers , German Cuckoo Clocks , and other German gifts. We stand by the products on Decoration Point and have a 7 day money back guarantee. If you have any questions please feel free to contact us and we will get back to you within 48 hours. Steinbach and other great products on this site are imported directly from Germany, but are located in a USA inventory for reliable fast shipping. For more information about our Steinbach and other German Gift products please don't hesitate to contact us.
 
Decoration Point © Steinbach Nutcrackers. All rights reserved 2007-2017.
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